Announcing the first speakers of Clouday

𝗔𝗻𝗻𝗼𝘂𝗻𝗰𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘀𝗽𝗲𝗮𝗸𝗲𝗿𝘀 𝗼𝗳 𝗖𝗹𝗼𝘂𝗱𝗮𝘆 ✨

Next month, it’s finally time for Clouday—The Human Touch. Today, we’re excited to introduce the first speakers who will take the stage during this special event.

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𝗧𝗵𝗲 𝗛𝘂𝗺𝗮𝗻 𝗧𝗼𝘂𝗰𝗵 𝗮𝘁 𝗦𝗼𝗰𝗶𝗮𝗹 𝗗𝗲𝗮𝗹

We are proud to announce that our customer Social Deal will be joining us as a speaker. Social Deal is known for its strong focus on the human side of customer engagement.

Kim Raijmakers, Customer Service Manager at Social Deal, will share how The Human Touch is embedded in their daily customer service operations. Together with our colleague Miro Grulovic, she will discuss their approach and provide valuable insights into the way Social Deal creates meaningful customer experiences.

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𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗼𝗿 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁

We are also pleased to announce that our colleague Harry Berg will deliver a keynote presentation.

With the rise of AI, our industry is in the middle of a new revolution. It raises important questions. Will AI replace the human agent? Will personal interaction become less important? Or will there be an even greater need for genuine attention and empathy?

During this keynote, we will share our vision of the contact center of the future and explore two very different perspectives on the role of AI in customer engagement.

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𝗘𝘃𝗲𝗻𝘁 𝗱𝗲𝘁𝗮𝗶𝗹𝘀

📍 Kasteel Maurick, Vught, The Netherlands  
📅 April 16, 2026  
⏰ 12:00 PM – 5:30 PM

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Don’t want to miss Clouday? Register soon. Registrations are coming in quickly, and the number of seats is limited.

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We look forward to welcoming you at Clouday. 🧡

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